The following Zero-X Software License Agreement governs your use of Zero-X Cloud, the Zero-X Agent, and any other Zero-X software provided by Infimatrix ( means Technologies Private Limited and or it subsidiaries ) . Depending on your subscription and use, one or more additional documents may apply—including our General Terms of Service, Privacy Policy, and where made available, a Data Processing Addendum (DPA), Service Level Agreement (SLA), or Support terms. Please review the related documents linked below where applicable.
This Zero-X Software License Agreement (“Agreement”) is between Infimatrix Technologies Private Limited, India (“Licensor”, “we”, “us”, or “our”) and the customer or end user that accesses or uses the Software (“Customer”, “you”, or “your”).
Subject to your compliance with this Agreement, Licensor grants you a non-exclusive, limited, non-transferable right to access and use the Software and Documentation solely for your internal business purposes. For Zero-X Cloud, this includes use by your Authorized Users within the scope of your subscription (e.g., permitted users, data sources, or usage tiers as specified in your order or plan). For Zero-X Agent and other downloadable components, this includes installation and use within your own systems and environments. We also grant you a non-exclusive, non-sublicenseable license to use the Documentation during the term solely in connection with your use of the Software. The Software is licensed, not sold; no ownership interest is transferred to you.
This Agreement applies to:
Use of such software is subject to the same terms unless a separate written agreement expressly provides otherwise. Product-specific or region-specific terms may be set out in an order form, statement of work, or schedule.
You may not:
You will ensure that your use of the Software and that of your Authorized Users complies with any acceptable use or usage policies we make available. You are responsible for all activity under your account.
All right, title, and interest in and to the Software, Documentation, and any related intellectual property (including trademarks, trade names, and logos) remain with Licensor and its licensors. No license or right is granted except as expressly set forth in this Agreement. Any feedback, suggestions, or ideas you provide regarding the Software may be used by Licensor without obligation to you and without any compensation. Third-party components included in the Software may be subject to their own licenses; see Section 6 and any third-party license information we make available.
Customer Data and Privacy. Your use of the Software may involve submission of Customer Data and personal information to Licensor. Our collection, use, and disclosure of personal information are described in our Privacy Policy. By using the Software, you agree to the collection and use of information in accordance with our Privacy Policy. Where we process personal data on your behalf (e.g., under GDPR, CCPA, or similar laws), a separate Data Processing Addendum (DPA) may be provided and will apply to the extent of such processing. Data processing terms may also be set out in our General Terms of Service. We implement appropriate technical and organizational measures to protect Customer Data; additional security documentation may be made available upon request for enterprise customers.
Third-Party Software. The Software may include or rely on third-party software (including open-source components) that is subject to license terms which we pass on to you. Such terms are identified in Documentation, in-app notices, or in a separate third-party license declarations document where we make one available. Your use of the Software is subject to compliance with those third-party terms to the extent they apply to your use.
This Agreement is effective upon your first access to or use of the Software and continues until terminated. Your right to use Zero-X Cloud may be subject to a subscription term and renewal terms as set out in an order or our General Terms of Service. We may suspend or terminate your access to the Software for breach of this Agreement, non-payment, or for any other reason permitted under our General Terms of Service. Upon termination, your right to use the Software ceases immediately. You must cease all use and, where applicable, uninstall the Software and delete any copies. Sections that by their nature survive (including intellectual property, restrictions, limitation of liability, governing law, and this sentence) will survive termination.
THE SOFTWARE AND DOCUMENTATION ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LICENSOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS. UPTIME AND AVAILABILITY COMMITMENTS, IF ANY, ARE SET OUT IN A SEPARATE SERVICE LEVEL AGREEMENT (SLA) WHERE APPLICABLE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LICENSOR, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL) ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE SOFTWARE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL OUR AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID TO US FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED US DOLLARS (USD 100), WHICHEVER IS GREATER. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
This Agreement is governed by the laws of India. Any dispute arising out of or relating to this Agreement shall be subject to the exclusive jurisdiction of the courts of India, unless otherwise agreed in writing or as set out in our General Terms of Service.
This Software License Agreement applies specifically to your use of Zero-X software. Where you have agreed to our General Terms of Service or have a signed order or statement of work with Licensor, those documents apply to the extent of your subscription and services. In the event of a conflict between this Agreement and a signed order or the General Terms of Service, the order or General Terms of Service will control to the extent of that conflict, as agreed in writing. Additional terms (e.g., DPA, SLA, Support plans) apply when we make them available to you and you accept or use the related services.
We may update this Agreement from time to time. We will post the revised version on our website or within the Software and will indicate the date of the last update. Where required by law or our policies, we will provide notice before changes take effect. Your continued use of the Software after the effective date of changes constitutes acceptance of the revised Agreement. Material changes may be communicated by email or in-app notice where we have your contact details.
The following documents may apply to your use of Zero-X and are incorporated by reference where applicable:
For questions about this Software License Agreement or the Zero-X software, contact us at support@zero-x.cloud or at the address provided on our website. For billing or invoice inquiries: billing@infimatrix.com. For legal or compliance inquiries, please use the contact details provided in our General Terms of Service or on our website. Please contact us if you are unsure which agreement applies to your transaction or use.