1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Account Information
• Email address and name
• Company information
• Usage preferences

Security Scanning Data
• Code repository metadata
• Vulnerability scan results
• Configuration data

2. How We Use Your Information

• Provide and maintain our security services
• Send security alerts and notifications
• Improve our platform and develop new features
• Communicate with you about your account

3. Data Security

We implement industry-standard security measures to protect your data:
• Encryption in transit and at rest
• Regular security audits
• Access controls and monitoring

4. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

5. Contact Us

If you have questions about this Privacy Policy, please contact us at: info@zero-x.com

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User Consent and Agreement

By submitting Information through our Platform or Services, you agree to the terms of this Privacy Policy and you expressly give your voluntary consent to the collection, use and disclosure of the Personal Information in accordance with this Privacy Policy.
Information you provided to us

1. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.

2. When you participate in one of our surveys, we may collect additional information.

3. We may collect Personal and financial information provided by you, such as your first and last name, phone, e-mail address, etc. while you access services on the platform

4. We may also collect Personal Information on the Platform or through the Services when we make clear that we are collecting it and you voluntarily provide the same.

5. We may collect necessary documents, to provide services, when you voluntarily provide the same through one-time access to files or images on your device

6. You must ensure to recheck the information or data being provided to us. In case any of the data/information is found to be inaccurate or incorrect, the same shall be informed to us for immediate amendment. We shall not be responsible for the authenticity of any information including personal information submitted to us.

Information collected via technology


1. To make our Platform and Services more useful to you, our servers (which may be hosted by a third-party service provider) collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), and domain name and or related technical information.

2. We may use third party service providers to help us analyze certain online activities. For example, these service providers may help us analyze visitor activity on the Platform. We may permit these service providers to use cookies and other technologies to perform these services for us.

3. We use authorised third-party service providers to power payment transactions on our platform. Further, as per the applicable regulations, we use tokenisation services from certified third-party service providers to facilitate card transactions on our Platform. The third-party service providers use/process such information and further transfer your information to the card networks (such as Visa, Mastercard, RuPay etc). Such third-party service providers have the necessary rights to use/process/transfer such information to provide tokenisation services in accordance with the applicable regulations. Such third-party service providers are PCI-DSS compliant. We do not store any information that is provided by you to facilitate such card transactions on our Platform.

4. Please be aware that if you access our Services through connected third party applications (such as Google, GitHub, GitLab, AWS or Microsoft or relevant source you connect to to utilise our serviecs), we will receive certain information (including personal data, as described above) about you from the provider of such third party applications. The scope of information we receive depends on your third party application privacy settings and the information you shared with such third parties. Such third parties are beyond our control and are not covered by our privacy policy. Please review the privacy policies of the third parties before providing your personal data.

Use of personal information

In general, personal information you submit to us regarding you or your company is used either to respond to requests that you make, or to aid us in serving you better. We use such Personal Information in the following ways:

1. To identify you as a user in our system

2. To provide improved administration of our Platform and Services

3. To provide the Services you request

4. To improve the quality of experience when you interact with our Platform and Services

5. To send you e-mail and SMS or whatsapp or other notifications

6. To send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes.

7. Protect our services and our users.

8. Market and customer analysis, market research and statistics.

9. To prevent and detect fraud or abuse of our services as well as to prevent, detect and investigate any potential unlawful or prohibited activities.

Specifically,for online payment, relevant data will be provided to payment gateways or banks as the case may be for facilitating the payment and reconciliation processes that could include but not limited to

1. Email ID for communication with Amazon Web Services or whichever Cloud or data or email hosting provider that is rendering the service

2. Phone No. for SMS communication with SMS or related service provider

3. Relevant Payment gateways and banks used in the process

Disclosure to third parties

We may be required from time to time to disclose any personal information collected by us to governmental or judicial bodies or agencies or our regulators based on their requirement to comply with the applicable laws including cyber laws. We may share your information including personal information to third parties including group companies to enable the provision of services to you and/ or to carry out technical, logistical and other functions on our behalf. (eg. Sending emails or newsletters to users).

We may share your Personal Information with our parent or group company/companies, subsidiaries, joint ventures, or other companies under common control (collectively, the “Affiliates”) that we may have now or in the future. In such cases, we will require them to honor this Privacy Policy. If another company acquires our company or its assets, that company will possess your Personal Information and assume the rights and obligations concerning that information as described in this Privacy Policy.

We may disclose your Personal Information to third parties when we have a good faith belief that such disclosure is reasonably necessary to: (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms and Conditions and Privacy Policy; (c) comply with legal processes such as search warrants, subpoenas, statutes, or court orders; or (d) protect our rights, reputation, and property, or those of our users, Affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena, or similar governmental request that we receive.

We may disclose aggregate information relating to user behavior to third parties in connection with actual or prospective business relationships, such as advertisers and content distributors. For example, we may disclose the number of users who have been exposed to or clicked on advertising banners.

Creation of anonymous information

We may create Anonymous Information records from Personal Information by excluding information (such as the name and email). We use this Anonymous Information to analyze request and usage patterns so that we may enhance the content of our Services and improve Platform navigation. zero-x.cloud reserves the right to use Anonymous Information for any purpose and disclose Anonymous Information to third parties at its sole discretion.

Third party websites
When you click on a link to any other website or location, you will leave our Platform and go to another site and another entity may collect Personal Information or Anonymous Information from you. We have no control over, do not review, and cannot be held responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of information after you click on links to such outside websites.

Cookies
“Cookies” are pieces of information that a browser can record after visiting a website. We may use cookies for technical purposes such as to enable better navigation through our site, or to store user preferences for interacting with the site. If you turn off the option to have cookies stored on your browser, it will affect your experience on the respective websites of zero-x.cloud or affiliates or B2B partner sites.

Security of your information
zero-x.cloud is committed to protecting the security and privacy of your Personal Information. We endeavour to have suitable technical, operational and physical security controls and measures to protect information collected by us that are commensurate with the nature of our business at all times. We use a variety of industry-standard security technologies and procedures to help protect your Personal Information from unauthorized access, use, or disclosure, and periodically review the same.In the event of any breach of our security control measures resulting in unauthorised access to your information, we will endeavour to inform you of the extent of such breach, subject to applicable law and cooperation with the relevant authorities. Further, despite our efforts to protect your information, if unauthorized persons breach security control measures and illegally use such sensitive/personal data or information, zero-x.cloud, its affiliates and directors shall not be held responsible/liable.

Retention of information/data
It may be noted that we may retain the data as may be provided to us till such time as may be provided under the law and as required to efficiently provide service to our users.
For any data as well as consent that you may have provided and want to be deleted or revoked (fully or partially), please send an email at info@zero-x.cloud stating the details of the data and/or consent provided and the scope/nature of the deletion/revocation desired.
However, in the event of you withdrawing such consent or making a request to delete the data, you would not be able to use the Services on the Platform.

Amendments/Modifications
This Privacy Policy available on our website is current and valid. However, zero-x.cloud reserves the right to amend/modify any of the sections of this policy at any time and the general public are requested to keep themselves updated for changes by reading the same from time to time. Our Privacy Policy is subject to change at any time without prior notice. To ensure you are aware of any updates, please review this policy periodically. Any changes will take effect immediately for all Zero-x.cloud users. Please note that you are responsible for keeping your Personal Information up to date, including providing us with your current email address.

If you do not agree to any changes in the way we use your Personal Information, you must promptly notify us of your desire to deactivate your account. Continued use of our services after any changes to this Privacy Policy will signify your acknowledgment of those changes and your agreement to be bound by their terms.

Use by children : We do not offer our products or services for use by children. If you are under 18, you may not use the Website, or provide any information to the Website without the involvement of a parent or a guardian. We do not knowingly collect information from, and/or about children. Please notify us if you believe our Website is being used by a child under the age of 18. If we become aware that we have collected personal data from anyone under the age of 18 without verification of parental consent, we take steps to remove that information from our servers.

Contact Information

zero-x.cloud welcomes your grievances, comments or questions regarding the term of this Privacy Policy, the Platform, or the Services. Please e-mail us at info@zero-x.cloud or contact our grievance officer at the following address:
Attn : Zero-x.cloud : Infimatrix Technologies Private Limited
Level 10 AWFIS, Aston Building, Andheri West, Mumbai MH 400 053 info@zero-x.cloud